Privacy Policy
Effective Date: November 24, 2024
At Fertivia Agri Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us, including through our website, WhatsApp API, and other services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Work as a flower booster induces more flowers and fruit.
- Improves yield and quality of product and enhances the stress resistance of crops.
- Promotes root development and establishment of seedling.
- It accelerates root development and establishment of seedlings.
- It accelerates growth and makes a strong root system when applied on the plant growth stage.
b. Non-Personal Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on our website)
c. Information via WhatsApp API
- Your messages, inquiries, and responses sent to us through WhatsApp.
- Contact details provided during conversations or through integrations.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders, deliver products, and provide customer support.
- To send updates, promotions, and other communications (with your consent).
- To improve our website and services based on user behavior.
- To comply with legal obligations or enforce our terms of service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information:
- With trusted service providers (e.g., delivery partners, payment processors) to fulfill orders.
- When required by law or to protect the rights, safety, or property of Fertivia Agri Solutions.
4. WhatsApp API Usage
Our business uses the WhatsApp API to facilitate communication and enhance customer service. Messages sent through WhatsApp are encrypted by WhatsApp and are processed in compliance with their privacy policies.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience. These help us analyze website performance and tailor content to your preferences.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Request details on how your data is being used.
To exercise these rights, contact us at fertiviaagrisolutions@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
